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Customer Service

Shipping & Delivery
Free Shipping Details
Returns & Replacements
Privacy & Security
Conditions of Use

Shipping & Delivery: All orders are shipped within 2 business days of receiving your order. We ship through either FEDEX or USPS. You have the option of choosing what shipping method best fits your needs. You will be sent a confirmation email with a tracking number, which will allow you to confirm shipment of your order. No minimum order is required. However - Shipping and handling charges will be applied to all orders under $150.00 for accounts in the 48 contiguous United States. Shipping and handling will be paid by Mojopet LLC for orders of $150.00 or more for accounts in the 48 contiguous United States. We will ship orders to Alaska, Hawaii, Canada, Mexico and other U.S. Territories via FedEx. Purchaser will be required to pay all shipping cost associated with order, regardless of the amount purchased.
Free Shipping Details: Mojopet LLC offers Free shipping on orders over $150 where the shipping address is in the 48 contiguous United States. Mojopet offers deep discounts on the products we carry and our free shipping rate reflects those discounted prices.
Returns & Replacements: Mojopet wants you to be satisfied with the service we provide. Mojopet will accept returns within 30 days of the purchase date as long as the item has not been used and is still in sellable condition. Their will be a 20% re-stocking fee subtracted from any refund that is issued. In Addition, Mojopet will accept the return of any defective item or any item that is damaged during it’s shipment to you. In the instance of a damaged or defective product the 20% restocking fee will be waived. We require that you inspect your shipment upon receiving it. If a package appears to be damaged at the time of delivery, you have the right to refuse it. Please contact us at customerservice@mojopet.com describing the issue, then contact FEDEX 1-800-463-3339. Please retain the original shipping cartons, as examination by FEDEX inspectors may be necessary. Mojopet will issue a Return Authorization Number (RA#) if product warrants return. Please return the item, with RA #, to the address listed below. You will either receive credit or product will be replaced. Customers will be responsible for all Return shipping costs.

Mojopet LLC
1303 61st Ave
Greeley, CO 80634
Privacy & Security: Mojopet LLC takes your privacy seriously. Please read the following to learn more about our privacy policy.
This Privacy Policy Covers how Mojopet LLC treats personal and business information that Mojo collects and receives including information related to your past use of Mojo products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Mojopet LLC does not own or control or to people that Mojo does not employ or manage. Information Collection and General Use- Mojopet LLC collects business and personal information when you register with Mojopet LLC, when you use MOJO PET Products or services, when you visit Mojopet LLC pages, of the pages of certain Mojopet LLC partners, and when you enter promotions or sweepstakes. Mojopet LLC may combine information about you that we have with information we obtain from business partners or other companies. When you register we may ask you for information such as your name, email address, zip code, and occupation. Once you register with Mojopet LLC and sign up for our services, you are not anonymous to us. Mojopet LLC collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer. MOJO PET automatically receives and records information on our server logs from your browser, including your IP address, Mojopet LLC cookie information, and the page you request.

Mojopet LLC uses information for the following purposes:
-To customize the advertising content you see
-Fulfill your request for products and services
-Improve our services
-Contact you
-Conduct research
-Provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure- Mojopet LLC does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products of services you’ve requested, when we have your permission, or under the following circumstances: We provide the information to trusted partners who work on behalf of or with Mojopet LLC under confidentiality agreements. These companies may use your personal information to help Mojopet LLC communicate with you about offers from MOJO and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; we believe it is necessary to share information in order to investigate, prevent, or to take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, violations of Mojopet LLC’s terms of use, or as otherwise required by law. We transfer information about you if Mojopet LLC is acquired by or merged with another company. In this event, MOJO will notify you before information about you is transferred and becomes subject to different privacy policy. Mojopet LLC displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria – for example, women ages 25-64 from a particular geographic area. Mojopet LLC does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. Mojopet LLC advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).

Cookies-
Mojopet LLC may set and access Mojopet LLC cookies on your computer.
Mojopet LLC lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Mojopet LLC’s cookies.
Mojopet LLC uses web beacons to access Mojopet LLC cookies inside and outside our network of web sites and in connection with Mojopet LLC products and services. Your ability to Edit and Delete Your Account Information and Preferences – General you can edit your Mojopet LLC account information, including your contact information, at any time. We reserve the right to send you certain communications relating to Mojopet LLC service, such as service announcements, administrative messages and the Mojopet LLC Newsletter, that are considered part of your MOJO account, without offering you the opportunity to opt-out of receiving them. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. Your Mojopet LLC Account information is password-protected
In certain areas Mojopet LLC uses industry-standard SSL encryption to protect data transmissions.

Changes to this Privacy Policy-
Mojopet LLC may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Mojopet LLC account or by placing a prominent notice on our site.
For additional information please contact us at info@mojopet.com

Conditions of Use: GENERAL
You may only use Mojopet.Com and all other website owned, operated, licensed or controlled by Mojopet LLC or its subsidiaries (referred to here in as “Mo,” “Mojo” “we” or “us”) FOR LEGAL PURPOSES.
Additionally, YOU MUST ABIDE BY ANY POLICIES POSTED ON NS WEBSITES. NEITHER Mojopet LLC NOR ITS RESPECTIVE SUPPLIERS, SUBSIDIARIES OR AFFLIATES MAKE ANY REPRESENTATION ABOUT SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS NOR RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE.
ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED “AS IS”WITHOUT WARRANTY OF ANY KIND.
Mojopet LLC and its respective suppliers, subsidiaries and affiliates hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
In no event shall Mojopet LLC or its respective subsidiaries, affiliates and suppliers be liable for any special, indirect, or consequential damages, or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of information available from this server.
The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. Mojo or its respective suppliers may make improvements or changes in the products or services described herein at any time.; JURISDICTION
This site is controlled and operated by Mojopet LLC from its offices in Ft. Collins, Colorado. Mojopet LLC makes no representation that the materials available on this site are appropriate or available for use in other locations, and access to them from jurisdictions where their contents are illegal is prohibited. These terms and conditions are to be governed and construed by Colorado law. In the event of a dispute arising our of or relating to these terms and conditions or your use of the access to this site, litigation must be brought in state or federal court in the City and County of Ft. Collins, Colorado.
Trademarks and Trade Dress
The trademarks appearing on Mojopet LLC websites, including but not limited to Mo, the Mo logo(s), the MOJOPET.com logo(s) and Mojopet LLC, are the property of their respective owners. Mojopet LLC’s trademarks may be used publicly only with the express written permission of Mojopet LLC. The design and layout of the MOJOPET.com website, and all other websites owned, operated, licensed or controlled by Mojopet LLC or its subsidiaries and affiliates, are protected as trade dress and may not be copied or imitated in whole or in part.
No logo, graphic, sound, image, or animation from any Mojopet LLC website may be copied or retransmitted unless expressly permitted by Mojopet LLC. Other product and company names mentioned herein may be the trademarks of their respective owners.; COPYRIGHTS; All materials on Mojopet LLC’s websites are copyrighted and are protected under federal law, as well as international treaties and the copyright laws of other countries. Mojopet LLC materials may not be reproduced, copied, distributed, adapted, displayed, edited, published, transmitted, or downloaded in anyway without the express written permission of Mojopet LLC.
Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. The documents specified above do not include the design or layout of the Mojopet.com website or any other Mojopet LLC owned, operated, licensed, or controlled site. All rights not expressly granted herein are reserved.
Permission to use documents (such as white papers, press releases, datasheets and FAQs) from this website is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this notice appear, (2) Use of such documents from this website is for informational and non-commercial or personal use only and will not be copied or posted on any network computer, broadcast in any media, or otherwise published, and (3) no modifications of any documents are made.